Piccola Pet Support
Terms of Service

Piccola Pet Support Last Updated: September 11, 2026

Please read these Terms of Service ("Terms") carefully before using the Piccola Pet Support website, purchasing products, or engaging our services. By using this site, submitting a form, making a purchase, or engaging our services, you agree to be bound by these Terms.

1. Who We Are

Piccola Pet Support ("PPS," "we," "us," or "our") is a trade name (DBA) of Speranza Pet LLC, a for-profit limited liability company organized under the laws of the State of Colorado.

PPS is not a nonprofit organization. Payments for products, services, and fees are purchases, not donations, and are not tax-deductible.

2. Our Services

PPS offers pet-related support services, including but not limited to:

  • Pre-rehoming education

  • Pet-related grief support

  • Transition support for rehoming

  • Pet placement and matchmaking

  • Handmade pet-related goods sold through our online shop

Services and their availability may change at any time without notice.

3. No Guarantee of Approval, Placement, or Acceptance

Submitting any form on this website — including but not limited to our Pet Interest Form, Matchmaking Application, or Pet Surrender Form — is a request only. It does not constitute approval, acceptance, or a commitment by PPS.

  • PPS reserves full discretion to approve, deny, or decline any application, interest form, or surrender request for any reason, including but not limited to capacity, an animal's age, health, temperament, or behavioral history, or PPS's determination that a placement or acceptance is not appropriate.

  • No pet is considered placed, transferred, or accepted until a signed pet ownership transfer agreement (or written confirmation from PPS, as applicable) is completed.

  • Until such a transfer or written confirmation occurs, the original owner retains full legal ownership of, and responsibility for, their pet.

4. Accuracy of Information

By submitting any form on this website, you certify that the information you provide is true and accurate to the best of your knowledge. PPS may rely on this information in making decisions about placement, matchmaking, or acceptance of an animal.

5. Fees and Payment

Certain forms and services may require a processing fee, as disclosed at the time of submission (for example, the $25 non-refundable processing fee associated with our Pet Interest Form). Unless otherwise stated:

  • All fees are non-refundable, regardless of the outcome of an application, matchmaking process, or surrender request.

  • Fees must be paid by the method and within the timeframe specified on the applicable form (for example, via Venmo to @piccolapetsupport within 7 business days of submission).

  • Failure to pay a required fee within the specified timeframe may result in the withdrawal or denial of your request.

6. Shop Purchases

Items purchased through our online shop are handmade goods sold on a retail basis.

  • All sales are final unless otherwise stated on the product listing at the time of purchase.

  • PPS is not responsible for delays, damages, or issues arising from third-party shipping carriers.

  • Product images are representative; due to the handmade nature of our goods, slight variations between the listing image and the item received should be expected.

7. Found Animals and Reporting Obligations

If you have found a stray animal, PPS is happy to offer guidance and resources. However:

  • Contacting PPS does not guarantee that we are able to take in, foster, or assist with any specific animal.

  • Depending on your city or county, you may have independent legal obligations to report a found animal to local animal control or another authority. PPS's guidance does not replace, waive, or substitute for any such requirement, and PPS does not provide legal advice regarding your obligations under local law.

8. Limitation of Liability

To the fullest extent permitted by law:

  • PPS makes no warranties or guarantees regarding the temperament, health, behavior, or suitability of any animal referenced, placed, or discussed through our services.

  • PPS is not liable for any outcomes, injuries, damages, or losses arising after a pet has been placed, transferred, fostered, or otherwise left our direct care, including but not limited to interactions with other animals, people, or property.

  • PPS's total liability for any claim arising from your use of this website or our services shall not exceed the amount you paid to PPS in the twelve (12) months preceding the claim.

9. No Legal, Medical, or Veterinary Advice

Information provided by PPS — whether on this website, in forms, or in direct communication — is for general informational purposes only and does not constitute legal, medical, or veterinary advice. Always consult a qualified professional for guidance specific to your situation.

10. Changes to These Terms

PPS may update these Terms from time to time. Continued use of this website or our services after changes are posted constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Colorado.

12. Contact Us

If you have questions about these Terms, please contact us at:

Piccola Pet Support A DBA of Speranza Pet LLC speranzapet.co@gmail.com OR
piccolapetsupport@gmail.com (720) 515-0622